The Future of Events: Navigating Uncertainty in a Fractured World

By Pádraic Gilligan, Co-Founder, SoolNua | Research & Consultancy, SITE We now live in a global society where conflict, in all its forms, has become the new normal. Game-changing decisions that impact entire industries are being made—and unmade—within 24 hours. Global trade, poverty alleviation programs, pathways to peace, and even fundamental values like inclusiveness are… Read more »

“Confront the Brutal Facts (Yet Never Lose Faith)”

by Pádraic Gilligan, Research & Consultancy, SITE & Co-Founder, SoolNua I travelled to Athens recently to speak at a gathering of meeting and incentive travel professionals, organised by Hosts Global, one of our industry’s foremost and leading DMC consortia. I was asked by my friends Kurt Paben and Tina Gaccetta to speak on trends and… Read more »

How to thrive in 25: Navigating Turbulence and Transformation in the Business Events Industry

by Pádraic Gilligan, Co-founder, SoolNua Consulting As we usher in 2025, the business events industry faces a turbulent yet transformative landscape. Global macroeconomic shifts, geopolitical instability, and the rise of a new world order cast ominous shadows over the horizon. Yet, despite the challenges, there are significant opportunities for those of us prepared to adapt,… Read more »

Travellers or Tourists? The True Essence of Incentive Travel

by Pádraic Gilligan, Co-founder SoolNua & Chief Marketing Officer, SITE The origins of SITE – the only professional association dedicated exclusively to incentive travel – are well-documented. We even have living witnesses to its founding meeting at the Hotel Americana on December 3, 1973. That said, the roots of incentive travel itself as a corporate… Read more »

Rethinking Incentive Travel in a Changing Social Landscape – lessons from Bowling Alone

by Pádraic Gilligan, Chief Marketing Officer, SITE The leadership of most professional associations—SITE included—are likely familiar with Bowling Alone (2000), Bob Putnam’s seminal work on America’s declining social capital. Association leaders turned to Putnam’s research to better understand the precipitous drop in membership numbers. The Decline of Social Capital: Putnam’s Timeless Insight Putnam attributed this… Read more »

Free time is king: How incentive travel is embracing personal freedom

by Pádraic Gilligan, Co-founder, SoolNua Consulting & Chief Marketing Officer, SITE At IMEX America this year, SITE and our partner, the Incentive Research Foundation (IRF), launched the 2024 Incentive Travel Index (ITI) to a packed room of eager attendees in Las Vegas. Each year, the ITI gives us a clear snapshot of where incentive travel… Read more »

Why not start the incentive travel program in the destination and ditch the air?

by Pádraic Gilligan, Co-founder, SoolNua & Chief Marketing Officer, SITE For many years now, the Incentive Travel Index (ITI) has been unveiling fascinating insights into the evolving landscape of incentive travel, shedding light on its current state, underlying motivations, and potential future trends. Traditionally, its annual report has focused on core themes such as industry… Read more »

New Incentive Travel Opportunities for DMOs

by Pádraic Gilligan, Founder, SoolNua Marketing & Chief Marketing Officer, SITE Incentive Travel Research In the latest Incentive Travel Index1, buyers once again highlighted their preference for “new destinations not used before” as the top choice for future incentive programs, a trend that mirrors the results from 2023. This preference isn’t just a fleeting fancy—it… Read more »