The DMC sector in 2019 – a new value proposition?

by Pádraic Gilligan, Chief Marketing Officer, SITE & Managing Partner, SoolNua DMCs in the 1990s When you’re deeply immersed in a particular silo or  business sector, that’s really all you see. During the early years of Delaney Marketing when Patrick and I were a  struggling DMC, all chatter was about client going direct, DMC getting… Read more »

How to be different in a congested luxury hotel market – the Rosewood story

by Pádraic Gilligan, Managing Partner, SoolNua and Chief Marketing Officer, SITE Rosewood – channelling “new luxury” I first encountered the Rosewood brand almost 15 years ago in Dallas Texas. I stayed at the Mansion on Turtle Creek during a committee meeting for the Young Presidents’ Organisation (YPO) Family University that I was privileged to project… Read more »

How should we respond to negative publicity about Incentive Travel?

by Pádraic Gilligan, Managing Partner, SoolNua & Chief Marketing Officer, SITE NOTE: This post is even more relevant in the context of recent news on the Wall Street Journal of the cancellation by Financial Advisor, Charles Schawb, of its long established incentive travel programme. The Incentive Research Foundation published this article in response.  I was… Read more »

Incentive Travel – the search for higher purpose

by Pádraic Gilligan, Managing Partner, SoolNua & Chief Marketing Officer, SITE Incentive Travel in Search of New Objectives Amongst the many interesting outcomes from the recent Incentive Travel Industry Index (ITII) jointly conducted by Society for Incentive Travel Executives (SITE), Financial & Insurance Conference Professionals (FICP) and Incentive Research Foundation (IRF) was the change detected… Read more »

Business Events and why I’m ambidextrous about them

by Pádraic Gilligan, Managing Partner SoolNua & Chief Marketing Officer, SITE Business Events – is it tourism or economic development? The debate around whether Business Events should be categorised under “Tourism” or “Economic Development” has been on-going for a decade or more and hasn’t reached any finality or, truth be known, consensus. At a JMIC… Read more »

Why travel is a brutality

Pádraic Gilligan, Managing Partner, SoolNua & Chief Marketing Officer, SITE The Italian author Cesare Pavese famously stated that “travel is a brutality”. He said it decades ago before security lines in London Stansted or passport control in Miami or the flight delays and missed connections that leave me writing this at 3am in Ataturk Airport,… Read more »

1st Pan-Industry Survey of Incentive Travel

by Pádraic Gilligan, Managing Partner, SoolNua & Chief Marketing Officer, SITE Incentive Travel Industry Index 2018 Last week Society for Incentive Travel Excellence (SITE), Incentive Research Foundation (IRF) and Financial & Insurance Conference Professionals (FICP) released their eponymous joint survey for the Incentive Travel Industry. Another welcome example of associations working together for the greater… Read more »

Why join meetings & events associations?

by Pádraic Gilligan, Managing Partner, SoolNua and Chief Marketing Officer, SITE  My experience with associations Industry associations have played a hugely positive role over the almost 3 decades of my career in the business events industry. Through my participation in industry associations I have forged unshakeable business connections, advanced my knowledge and expertise as an… Read more »

Can Independent Hotels prosper in the Incentive marketplace?

by Pádraic Gilligan, Managing Partner, SoolNua & Chief Marketing Officer, SITE Global Chains v Independent Hotels – the debate continues This week I found my mind exercised, once again, by the on-going debate around the merits and demerits of independent hotels versus global chain hotels. Our relentless contemporary pursuit of travel experiences that pivot around… Read more »