Why Aer Lingus needs a Teddy Bear Strategy

by Pádraic Gilligan, Managing Partner, SoolNua The awesome power of brands Volumes have been written about the emotional power of brands but brands connected with national identity can often go deeper, insinuating themselves, almost, into our very DNA. These brands can become powerful symbols and signifiers across the full spectrum of our humanity, connecting us… Read more »

Should the maids be tipped at Marriott?

by Padraic Gilligan, Managing Partner at SoolNua Downtown San Francisco “You want to take the Cable Car?” he asked with breezy friendliness. We welcomed his intervention having struggled to understand how the iconic San Francisco system worked. He explained what to do, genuinely delighting us with his helpfulness. But then the hand went out: “We… Read more »

Hey MeetPie – don’t bite the hand that feeds!

by Pádraic Gilligan, Managing Partner, SoolNua I have had occasion already to engage in on-line debate with James Lancaster, a member of the team at CAT publications and editor of their magazine, Association Meetings International. He’s relatively new to our industry but brings us a fresh perspective and some great writing. Last week James posted a… Read more »

The 3 Ingredients for a Great Event

by Pádraic Gilligan, Managing Partner, SoolNua Yesterday the SoolNua crew participated at Site Ireland’s annual summer event and came away inspired, energized and truly motivated. And it wasn’t just the unabated sunshine – temperatures were 25 degree +. Upon reflection this morning I realized the event involved the rather rare perfect alignment of 3 key… Read more »

It’s the culture, stupid!

by Pádraic Gilligan, Managing Partner, SoolNua “Culture eats strategy for breakfast” Peter Drucker I’ve been thinking a lot recently about workplace culture. In fact it’s been the leitmotif recurring in all our projects since SoolNua launched 6 months ago, back in January. The entry point for these projects may have been strategic direction or product development… Read more »

Should Meetings be categorised with Travel and Tourism?

by Pádraic Gilligan, Managing Partner, SoolNua James Lancaster of CAT Publications’ Association Meetings International (AMI) hates “annoying inconsistency” and “an excess of meaningless verbiage” (see his excellent recent article here). I’m with him on both counts although now I’m second guessing whether hating an “excess” of meaningless verbiage means that we both actually tolerate small amounts… Read more »

Tales about Sales and Riding on a Smile and a Shoeshine

by Pádraic Gilligan, Managing Partner, SoolNua Over the past year or two my heavily laden book shelves have been augmented with great publications by family and friends. My niece Shauna Gilligan released her wonderful debut novel Happiness comes from nowhere while Paul Lyng, my late Mother’s youngest brother, added a third volume to his great… Read more »

Excellence in Destination Marketing – Lessons from Iceland and Ireland

by Pádraic Gilligan, Managing Partner, SoolNua Iceland and Ireland have a whole lot more in common than the 6 vowels and consonants they share. They’re both islands in the northern hemisphere. They both have reputations as great places to party. They have both experienced recent economic meltdowns and recovered, or are recovering. They both produce… Read more »