I’m seething with rage at Delta Airlines. When I needed an airline to be “human” and to understood a painful personal situation I was treated appallingly with extreme disrespect. When I then spent considerable time documenting this experience for the airline I was told that complaints had been “out-sourced” to another airline and then I… Read more »
Posts Tagged: Business Tourism
How do you market a destination? Lessons from Memphis
by Padraic Gilligan, Managing Partner, SoolNua Tourism-Review.Com recently ran a piece by David Whitley (http://www.grumpytraveller.com) entitled “A Destination Marketing Dilemma: How do you sell a city like Sheffield?” It’s a well written, mildly strident rant about what he calls the “cack-handed, hope-over-reality marketing” that many destination organisations are guilty of. He insists that destination marketing… Read more »
EIBTM 2011 – Behind the Scenes
EIBTM 2011 – Behind the Scenes by Padraic Gilligan, VP, Ovation Global DMC and Global VP, Industry relations MCI 2010 v 2011 What a difference! What a difference a year makes! Exactly one year ago most of Europe lay under a thick covering of snow making travel in and out of Barcelona extremely problematical. This… Read more »
A week in Las Vegas – Day 3
A Week in Las Vegas – Day 3 It used to be The Egg in Chicago. A perfect place for “Breakfast in America” – counter service, coffee and water upon arrival and a menu featuring eggs every way, waffles, pancakes and English muffins. I wanted the Las Vegas equivalent and tasked Moira Hearn with finding it… Read more »
A week in Las Vegas – Day 2
A week in Las Vegas – Day 2 Early this morning as the intensity of the cleaning, power hosing and sweeping along Las Vegas Boulevard seemed to increase, I had a blinding insight. I figured out where it all comes from. This is not WASP / Calvinist earnestness and endeavour but rather Catholic guilt and… Read more »
5 key ingredients for a successful incentive travel programme
Five Key Ingredients for a Successful Incentive Travel Programme Padraic Gilligan, Managing Director, Ovation Global DMC For the past five days I assisted my colleagues at Ovation Switzerland in the operation of an incentive travel programme for a US based Finance & Insurance customer. On departure day I listened with great interest as the Incentive… Read more »
“Flash Mobs in Bangkok: is this Thailand?”
“Flash mobs in Bangkok: is this Thailand ?” by Padraic Gilligan, Managing Director, MCI Dublin and VP Ovation Global DMC I thought I was in the middle of a Flash Mob. It was evening rush hour and I had just gotten off the Skytrain. I could hear music playing all over the station and people… Read more »
Prague and the Road not Taken
“Prague and the Road not Taken” by Padraic Gilligan If ever there was a place to follow Robert Frost’s advice and take “the road less travelled” it’s Prague. If you do you’ll discover an achingly beautiful city, natural and unspoilt, charmingly unselfconscious, wearing no make-up. To do this you’ve got to move quickly beyond the… Read more »
Budapest is knocking on heaven’s door
“Budapest is knocking on heaven’s door” by Padraic Gilligan When the long haired buskers in the underpass are playing complex counterpoints by Bartok and Bernstein rather than “Knocking on Heaven’s Door” by Bob Dylan then you know you’re in Budapest. This is a city with a profound intellectual and cultural DNA which it carries naturally,… Read more »
Incentive Houses and DMCs: a marriage made in heaven?
For the past couple of years The Site Foundation has been conducting annual research on topics of current interest to The Meetings and Events Industry. This research released as “The Site Index” has been extraordinarily useful to the industry presenting an up- to-the-minute snapshot on a variety of topics of both generic and specific interest…. Read more »