by Padraic Gilligan, VP, Industry Relations, MCI I’m sitting at Gate B4 at San Antonio International Airport, waiting for my flight with American Airlines back to Chicago and onwards home to Dublin. I’m surrounded by the anodyne, bland and deeply annoying ubiquity of Kenny G, an entirely inappropriate and unfair symbolic conclusion to a stimulating,… Read more »
Posts Tagged: Events
Florence – City of Art and Artisans
Matteo Renzi has been called the Barack Obama of Florence. He’s the young mayor of Florence who 3 years ago made the courageous decision to ban motorised traffic around the historic centre of the city. The net result of his decree is that you get to stand in front of the Duomo and marvel at… Read more »
24 Hours in Rome – Gran Melia Villa Agrippina, Roma
by Padraic Gilligan, Managing Partner, SoolNua [This is part 2 of a two part post on Rome – it dates from 2012] 17:15 The sweeping views over Rome from Piazzale Garibaldi are breathtaking. Strangely, it’s a part of the city that I’ve never been to before. Now I wonder how a visit to Rome could… Read more »
24 Hours in Rome – Part 1
by Padraic Gilligan, VP, Industry Relations, MCI and VP, Ovation Global DMC At break of dawn 04:55 Alarm goes off. To avoid subconscious and ill-advised use of the snooze facility it has been placed far from the bed. It’s an ugly sound. I fall out of bed and snap it off. I head for the… Read more »
Coming Home – Revisiting Ireland’s Incentive Icons: Killarney Park, Europe, Dromoland, Adare
by Padraic Gilligan, Managing Partner, SoolNua I’ve greatly enjoyed the opportunity over the past 4 weeks to re-acquaint myself with Ireland as an incentive destination. A combination of familiarisation trips and live programmes brought me, in quick succession, to two of Ireland’s premier locations for corporate meetings and incentives, the Shannon area renowned for its… Read more »
Hard Lessons in Unintended Consequences – the GSA Western Regions Conference
by Padraic Gilligan, VP, Industry Relations MCI and VP Ovation Global DMC Merton’s Law An infestation of mink was playing havoc with the eco-system of a rural area so, to encourage a proactive community response, the local authorities instituted a bounty of $5 for each mink turned in at the local sheriff’s office. The scheme… Read more »
Ovation Trophy 2012 Day 1 – Lucerne to Interlaken
“I will not attempt to describe the beauty of this country … I will merely tell you that is is literally impossible to tear oneself away from this lake and these shores ” Leo Tolstoy It didn’t take long for it to start. Once the teams were assembled and the lanyards distributed the new identities were… Read more »
Ovation Trophy 2012 – the Prologue
“Yesterday evening I arrived at Lucerne, and put up at the best inn there, the Schweitzerhof” [Count Leo Tolstoy, “Lucerne”] I looked around the Cirrus as we pulled away from the dock opposite The Schweizerhof, one of our host hotels. What an eclectic mix we were – Danes, Germans, Italians, French, various Swiss, many Brazilians,… Read more »
Care in the air: my on-going saga with Delta Airlines
I posted on my Delta Airlines experience on Tuesday last and on Wednesday, upon my return to the office, there was a letter from Delta in my pigeon hole. My first communication had been copied to the nice people in Dublin and they had forwarded it to the Executive Office in Atlanta. Effectively there were… Read more »
Care in the Air. Customer service at Delta Airlines?
I’m seething with rage at Delta Airlines. When I needed an airline to be “human” and to understood a painful personal situation I was treated appallingly with extreme disrespect. When I then spent considerable time documenting this experience for the airline I was told that complaints had been “out-sourced” to another airline and then I… Read more »