Category: Viewpoints
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The unrelenting, unparalleled, unmitigated power of live events
Read more: The unrelenting, unparalleled, unmitigated power of live eventsby Padraic Gilligan, VP Industry Relations, MCI I recently attended the Bruce Springsteen & the E Street Band “Wrecking Ball” tour and was left with 2 over-riding impressions. Firstly, music is a powerful, indispensable source of healing, salvation and…
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Moira Hearn (1949 – 2012): A Personal Tribute
Read more: Moira Hearn (1949 – 2012): A Personal Tributeby Padraic Gilligan, Managing Partner, SoolNua I will arise and go now, for always night and day I hear lake water lapping with low sounds by the shore; While I stand on the roadway, or on the pavements grey,…
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Destination Marketing: If I were the Mayor of Santorini …
Read more: Destination Marketing: If I were the Mayor of Santorini …by Padraic Gilligan, Vice President, Industry Relations, MCI Recently I spent a wonderful week under azur blue skies and long lingering sunsets on the Greek island of Santorini. When my mind wasn’t captured by the vicissitudes of the intriguing…
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Hard Lessons in Unintended Consequences – the GSA Western Regions Conference
Read more: Hard Lessons in Unintended Consequences – the GSA Western Regions Conferenceby Padraic Gilligan, VP, Industry Relations MCI and VP Ovation Global DMC Merton’s Law An infestation of mink was playing havoc with the eco-system of a rural area so, to encourage a proactive community response, the local authorities instituted…
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Care in the air: my on-going saga with Delta Airlines
Read more: Care in the air: my on-going saga with Delta AirlinesI posted on my Delta Airlines experience on Tuesday last and on Wednesday, upon my return to the office, there was a letter from Delta in my pigeon hole. My first communication had been copied to the nice people…
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Care in the Air. Customer service at Delta Airlines?
Read more: Care in the Air. Customer service at Delta Airlines?I’m seething with rage at Delta Airlines. When I needed an airline to be “human” and to understood a painful personal situation I was treated appallingly with extreme disrespect. When I then spent considerable time documenting this experience for…
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How do you market a destination? Lessons from Memphis
Read more: How do you market a destination? Lessons from Memphisby Padraic Gilligan, Managing Partner, SoolNua Tourism-Review.Com recently ran a piece by David Whitley (http://www.grumpytraveller.com) entitled “A Destination Marketing Dilemma: How do you sell a city like Sheffield?” It’s a well written, mildly strident rant about what he calls…
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