Sweet Home Alabama?

“Sweet Home Alabama?” By Padraic Gilligan, Managing Director, Ovation Global DMC and Vice President, Industry Relations, MCI The much reported story of the German corporate executive who was arrested and jailed in Alabama for not having the required documentation on his person raises some interesting issues for corporate meeting planners and destination marketers. It appears the… Read more »

40 years of growth: the art and science of the DMC

By Padraic Gilligan, Managing Director, Ovation Global DMC [First published in Kongres Magazine, December 2011] According to a recent exchange on Linkedin the term “DMC” or “Destination Management Company” was coined by either Tom Risbecker, Gunter Roleff or Phil Lee. Tasso Pappas and Ralph Holt, both DMC legends in their own right, opt for Europeans… Read more »

Do you know weird and wonderful people? Key Attributes for DMC success.

The late, great Jack Franchek once told me that success as a DMC was all about cultivating relationships with weird people. And Jack being Jack exaggerated that contention to the nth degree: “Unless you’ve got a whole bunch of outcasts and weirdos in your Rolodex (this was a pre-Internet age!), you’re as useful to me as… Read more »

Hero or Villain? The true identity of the DMC!

At an industry function recently I found myself seated between two agency executives. I spent a fascinating and frightening evening listening to war stories about their experiences with DMCs around the world. In roughly half of the stories the war in question was won as a result of incredible acts of heroism and valour on… Read more »

The Language of Business

The Language of Business by Padraic Gilligan, Managing Director, Ovation Global DMC Hilton has recently launched a really interesting app connected with its Garden Inn product. Called Bizwords it’s a combination game / educational resource pivoting around the acronyms and buzz words which, increasingly, punctuate our daily business discourse. Naturally Hilton slips a little self… Read more »

5 Steps from a Reluctant Networker for Networking Success

By Pádraic Gilligan, Managing Partner, SoolNua [First published by MICE Exchange] You pause at the door but then decide on another trip to the restroom. You’ve been at the entrance to the ballroom twice before but, each time, found compelling reasons not to go in. First time, when you looked into the room, there was nobody there. Second time… Read more »

Incentive Houses and DMCs: a marriage made in heaven?

For the past couple of years The Site Foundation has been conducting annual research on topics of current interest to The Meetings and Events Industry. This research released as “The Site Index” has been extraordinarily useful to the industry presenting an up- to-the-minute snapshot on a variety of topics of both generic and specific interest…. Read more »