by Padraic Gilligan, Managing Partner, SoolNua I will arise and go now, for always night and day I hear lake water lapping with low sounds by the shore; While I stand on the roadway, or on the pavements grey, I hear it in the deep heart’s core “The Lake Isle of Innisfree”, W.B Yeats Moira… Read more »
by Padraic Gilligan, Managing Partner, SoolNua I’ve greatly enjoyed the opportunity over the past 4 weeks to re-acquaint myself with Ireland as an incentive destination. A combination of familiarisation trips and live programmes brought me, in quick succession, to two of Ireland’s premier locations for corporate meetings and incentives, the Shannon area renowned for its… Read more »
I’m seething with rage at Delta Airlines. When I needed an airline to be “human” and to understood a painful personal situation I was treated appallingly with extreme disrespect. When I then spent considerable time documenting this experience for the airline I was told that complaints had been “out-sourced” to another airline and then I… Read more »
by Padraic Gilligan, Vice President, Industry Relations, MCI My first round of golf for 2012 was somewhat marred yesterday by last week’s social media stories. I knew there was a connection between the McDonald’s, Trip Advisor and culture/strategy stories but I couldn’t figure it out. So I stood up on the tee box, gazed confidently… Read more »
Having posted on the extraordinary inclusion of 3 Irish hotels on the Trip Advisor Travellers’ Choice Top 25 Hotels in the World I was obviously intrigued by Conor Pope’s story which appeared on the front page of Monday’s Irish Times (30 January). Apparently Pope had sight of internal correspondence authored by Jean O’Connell, Director of… Read more »
by Padraic Gilligan, Vice President, Industry Relations, MCI Group As a Irish born meetings professional I was obviously thrilled that 3 Irish properties were included in the recent Trip Advisor Travellers’ Choice Top 25 Hotels in the World. 17 countries of the world have properties listed amongst the 25: Greece, Belize, Czech Republic, South Africa,… Read more »
“Sweet Home Alabama?” By Padraic Gilligan, Managing Director, Ovation Global DMC and Vice President, Industry Relations, MCI The much reported story of the German corporate executive who was arrested and jailed in Alabama for not having the required documentation on his person raises some interesting issues for corporate meeting planners and destination marketers. It appears the… Read more »
A week in Las Vegas – Day 2 Early this morning as the intensity of the cleaning, power hosing and sweeping along Las Vegas Boulevard seemed to increase, I had a blinding insight. I figured out where it all comes from. This is not WASP / Calvinist earnestness and endeavour but rather Catholic guilt and… Read more »
Five Key Ingredients for a Successful Incentive Travel Programme Padraic Gilligan, Managing Director, Ovation Global DMC For the past five days I assisted my colleagues at Ovation Switzerland in the operation of an incentive travel programme for a US based Finance & Insurance customer. On departure day I listened with great interest as the Incentive… Read more »
By Pádraic Gilligan, Managing Partner, SoolNua [First published by MICE Exchange] You pause at the door but then decide on another trip to the restroom. You’ve been at the entrance to the ballroom twice before but, each time, found compelling reasons not to go in. First time, when you looked into the room, there was nobody there. Second time… Read more »