Tag: Meetings
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Care in the air: my on-going saga with Delta Airlines
Read more: Care in the air: my on-going saga with Delta AirlinesI posted on my Delta Airlines experience on Tuesday last and on Wednesday, upon my return to the office, there was a letter from Delta in my pigeon hole. My first communication had been copied to the nice people…
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Care in the Air. Customer service at Delta Airlines?
Read more: Care in the Air. Customer service at Delta Airlines?I’m seething with rage at Delta Airlines. When I needed an airline to be “human” and to understood a painful personal situation I was treated appallingly with extreme disrespect. When I then spent considerable time documenting this experience for…
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From Spectator to Participant – the Revolutionary Impact of Hybrid Meetings and Events
Read more: From Spectator to Participant – the Revolutionary Impact of Hybrid Meetings and Eventsby Padraic Gilligan, VP, Industry Relations, MCI In early 2012 Vok Dams Consulting, the consulting arm of the eponymous German based marketing and live communications agency, produced an intriguing white paper on “Hybrid Events, a new trend in live…
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How do you market a destination? Lessons from Memphis
Read more: How do you market a destination? Lessons from Memphisby Padraic Gilligan, Managing Partner, SoolNua Tourism-Review.Com recently ran a piece by David Whitley (http://www.grumpytraveller.com) entitled “A Destination Marketing Dilemma: How do you sell a city like Sheffield?” It’s a well written, mildly strident rant about what he calls…
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Irish boutique hotels on Trip Advisor’s Top 25 – lessons in on-line marketing
Read more: Irish boutique hotels on Trip Advisor’s Top 25 – lessons in on-line marketingby Padraic Gilligan, Vice President, Industry Relations, MCI Group As a Irish born meetings professional I was obviously thrilled that 3 Irish properties were included in the recent Trip Advisor Travellers’ Choice Top 25 Hotels in the World. 17…
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Global DMCs – a beautiful oxymoron?
Read more: Global DMCs – a beautiful oxymoron?Global DMCs – a beautiful oxymoron? by Padraic Gilligan Allegedly, when asked for his favourite oxymoron Irishman, global entrepreneur and former international rugby player, Tony O’Reilly, said “Great Britain”. But it may be regarded as crass and unfair to…
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EIBTM 2011 – Behind the Scenes
Read more: EIBTM 2011 – Behind the ScenesEIBTM 2011 – Behind the Scenes by Padraic Gilligan, VP, Ovation Global DMC and Global VP, Industry relations MCI 2010 v 2011 What a difference! What a difference a year makes! Exactly one year ago most of Europe lay…
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40 years of growth: the art and science of the DMC
Read more: 40 years of growth: the art and science of the DMCBy Padraic Gilligan, Managing Director, Ovation Global DMC [First published in Kongres Magazine, December 2011] According to a recent exchange on Linkedin the term “DMC” or “Destination Management Company” was coined by either Tom Risbecker, Gunter Roleff or Phil…
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FICP – Day 2
Read more: FICP – Day 2FICP – Day 2 by Padraic Gilligan, Managing Director, Ovation Global DMC I’m not going to lie. The transfer from San Antonio to Knibbe Ranch was very, very long. At first it was long enough for me to desperately…
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FICP – Day 1
Read more: FICP – Day 1FICP Day 1 by Padraic Gilligan, Ovation Global DMC On Sunday 13 November the Grand Hyatt in San Antonio dispatched its share of the 30000 participants at the city marathon and prepared for the arrival of 800 demanding, discerning…
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