I posted on my Delta Airlines experience on Tuesday last and on Wednesday, upon my return to the office, there was a letter from Delta in my pigeon hole. My first communication had been copied to the nice people in Dublin and they had forwarded it to the Executive Office in Atlanta. Effectively there were… Read more »
Posts Tagged: Airline
Care in the Air. Customer service at Delta Airlines?
I’m seething with rage at Delta Airlines. When I needed an airline to be “human” and to understood a painful personal situation I was treated appallingly with extreme disrespect. When I then spent considerable time documenting this experience for the airline I was told that complaints had been “out-sourced” to another airline and then I… Read more »